Effective date: April 06, 2026
Because ebooks are digital goods delivered immediately, refunds are limited to specific situations.
Eligible refunds
- Duplicate charges for the same purchase.
- Technical delivery failures not resolved by support.
- Fraudulent transactions reported promptly.
Not eligible
- Change of mind after successful delivery.
- Partial use or completion of a digital title.
How to request a refund
Contact support with your purchase email, order details, and reason for request. We review requests in good faith and respond as quickly as possible.
Contact support
Email support@dankoresoft.com with your order information so we can help quickly.